Frequently Asked Questions
1. What if my engine arrives damaged?
Contact us as soon as possible with your order number and clear photos of the damage and packaging. Our team will review the issue and provide the appropriate next steps.
2. What if my order is delayed during shipping?
Contact us with your order and tracking information. We can review the available shipment information and assist with the next steps.
3. Can I return an engine after installation?
Return eligibility depends on the applicable store policy and product condition. Contact us before installing or modifying a product if you believe there is an issue.
4. How can I make sure an engine fits my vehicle?
Provide your vehicle year, make, model, engine size, drivetrain information, and VIN when available. Compatibility should always be verified before purchase and installation.
5. Do you sell JDM engines?
Yes. Merkine Shop offers JDM engine options depending on current inventory.
6. Do you sell domestic engines?
Yes. Our selection may include domestic replacement engines and other automotive powertrain products depending on availability.
7. Do you offer transmissions?
Yes. Transmission and other powertrain products may be available depending on current inventory.
8. Do you guarantee installation results?
No. Installation should be performed by a qualified automotive professional. Labor, installation quality, and vehicle-specific results are outside our control.
9. How can I contact Merkine Shop?
You can contact our team through our website contact page, by email at support@merkine.shop, or by phone at +1 (859) 210-9925.
Our Philosophy
At Merkine Shop, we believe that purchasing an engine should be a straightforward and informed experience. We focus on product information, careful fulfillment, secure shipping, and responsive customer support.
Our goal is to help customers find suitable automotive powertrain products while providing professional assistance throughout the purchasing process.